Patient information

If you have been diagnosed with coeliac disease then it’s important to talk to your doctor about what this means. Ask him or her to refer you to a Registered Dietitian for advice on what you can and can’t eat. Information to help you learn more about how best to manage your diet and health is also available on NHS Choices website and the Coeliac UK website

www.nhs.uk/conditions/coeliac-disease and www.coeliac.org.uk

This policy applies to all patients. However, special cases will be considered on an individual patient basis. Where a patient’s GP considers that a patient would receive additional benefit from NHS treatment when compared to other patients with the same clinical condition, they will be able to refer into a central CCG panel for the case to be considered.

Any queries about this policy should be directed to the CCGs Patient Engagement Team on 0800 028 3693; email NSHCCG.Pet-North@nhs.net or in writing to Patient Experience Team, NHS Newark and Sherwood Clinical Commissioning Group, Balderton Primary Care Centre, Lowfield Lane, Balderton, Nottinghamshire NG24 3HJ.

For Further information please see resources below:

Gluten-Free Policy Statement

Gluten Free Leaflet

From time to time it is helpful for us to be able to share information about your health and care requirements with other health organisations that are responsible for some of your health care. Across Nottinghamshire we are introducing a new system called MIG (Medical Interoperability Gateway) which will enable us to share relevant medical information, on a view only basis, with clinicians in other healthcare organisations who are involved with your care; for example the CNCS Out of Hours team and local A&E departments.

Sharing of information in this way is designed to ensure that the healthcare professional looking after you has the most relevant information to enable them to provide you with the most appropriate care. The type of information shared is restricted and includes a summary of current problems, current medication, allergies, recent tests, diagnosis, procedures, investigations, risks and warnings – all this information is currently held in your GP system record.

Whenever a clinician from another healthcare organisation wishes to view your record they will always seek your permission before doing so; if you say “NO” they will not be able to see any information from your GP record during the episode of care.

The Accessible Information Standard aims to ensure that patients (or their carers) who have a disability or sensory loss receive information they can access and understand, for example in large print, braille or via email, and professional communication support if they need it, for example from a British Sign Language interpreter.

This applies to patients and their carers who have information and/or communication needs relating to a disability, impairment or sensory loss. It also applies to parents and carers of patients / service users who have such information and/or communication needs, where appropriate.

Individuals most likely to be affected by the Standard include people who are blind or deaf, who have some hearing and/or visual loss, people who are deaf blind and people with a learning disability. However, this list is not exhaustive.

There are five key requirements of the Standard:

1. Ask patients and carers if they have any information or communication needs, and find out how to meet their needs.

2. Record those needs in a set way.

3. Highlight a patient’s file, so it is clear that they have information or communication needs, and clearly explain how those needs should be met.

4. Share information about a person’s needs with other NHS and adult social care providers, when they have consent or permission to do so.

5. Make sure that people get information in an accessible way and communication support if they need it.

If you feel that this applies to you or someone in your care please complete the attached form and hand it in at the surgery or collect a form from surgery if you wish.

Accessible Information Form

Further information can be found on:

Accessible Information Standard Easy Read